Privacy Policy

Privacy Policy

Effective Date: 16-Aug-2025

Website: https://fashiono.us

Business Name: Fashiono

Address: Office No 600, Block 14 Gulshan-e-Iqbal, Karachi, 47000, Pakistan

Phone: +92 306 2341891

Email: info@fashiono.us

At Fashiono, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via Shopify and never stored by us)
  • Order details and purchase history

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device type
  • Referring website
  • Pages viewed and time spent on our site

c) Third-Party Information

We may receive information from payment gateways or shipping providers to complete your order.

2. How We Use Your Information

  • Order Fulfillment: To process and deliver your purchases.
  • Customer Support: To respond to your inquiries or issues.
  • Communication: To send updates, confirmations, and offers (if subscribed).
  • Security: To prevent fraud and unauthorized activity.
  • Analytics: To improve our services and website.

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties to help us operate our business:

  • Shopify: E-commerce platform and data processor
  • Payment Providers: Shopify Payments, PayPal, Stripe
  • Shipping Carriers: For global delivery
  • Analytics Tools: Google Analytics, Facebook Pixel, etc.
  • Legal Authorities: When required by law

4. Cookies and Tracking Technologies

  • We use cookies, web beacons, and pixels to improve your browsing experience.
  • Cookies remember your preferences and keep your cart saved.
  • You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

  • All transactions are secured with SSL encryption.
  • We follow PCI-DSS standards for secure payment handling.
  • Your data is securely stored on Shopify servers.
  • We do not store your full payment information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request data deletion
  • Opt out of marketing communications
  • Request data portability

To make a request, email us at info@fashiono.us.

7. Data Retention

We retain your personal information as long as necessary for order fulfillment, legal compliance, and resolving disputes. Data no longer needed is securely deleted.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy policies or practices.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a new "Effective Date."

11. Contact Us

If you have questions or concerns about this policy, contact us at:

  • 📍 Address: Office No 600, Block 14 Gulshan-e-Iqbal, Karachi, 47000, Pakistan
  • 📞 Phone: +92 306 2341891
  • 📧 Email: info@fashiono.us