Terms of Service

Terms of Service

By accessing or using fashiono.us, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • You must be at least 18 years old or have parental/guardian consent to use our site and place an order.
  • We may update these Terms at any time. Changes will be posted on this page.
  • Continued use of the website means you accept the updated Terms.

2. Products & Availability

  • All products are subject to availability.
  • We aim for accurate descriptions and images, but colors may vary by screen/device.
  • We may remove or discontinue products at any time without notice.

3. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.
  • Prices may change at any time without notice.
  • Full payment is required at checkout via secure payment gateways (credit/debit cards, PayPal, or local options).
  • We do not store your payment card details. Transactions are handled by secure third-party processors.

4. Shipping Policy

  • Orders are processed within 1–3 business days.
  • Delivery takes 5–7 business days worldwide after processing.
  • Free worldwide shipping is offered on all orders.
  • Customers are responsible for any customs duties, taxes, or import fees in their country.
  • A tracking number will be emailed once your order is shipped.

5. Returns & Refunds

  • Returns are accepted within 14 days only for damaged, defective, or incorrect items.
  • No returns for change of mind or product dislike.
  • Items must be unused, in original packaging, and include proof of purchase.
  • Refunds are processed within 7 business days after receiving and inspecting the return.
  • Non-returnable: Earrings, nose rings, and personalized/custom items (unless faulty).
  • See our full Return & Refund Policy for more details.

6. Prohibited Uses

You may NOT use our website or services for:

  • Fraudulent, illegal, or unauthorized purposes.
  • Harming or disrupting the website’s functionality or security.
  • Copying, selling, or exploiting content without written permission from Fashiono.

7. Limitation of Liability

  • We are not liable for delivery delays caused by customs, natural events, or shipping providers.
  • We are not responsible for indirect or consequential damages from using our site or products.
  • Our maximum liability is limited to the purchase price of the product.

8. Intellectual Property Rights

  • All content on fashiono.us is the property of Fashiono.
  • Use of our text, images, or designs without permission is strictly prohibited.

9. Governing Law

These Terms are governed by the laws of Pakistan.

Disputes will be handled in the courts of Karachi, Pakistan or through arbitration.

10. Contact Information

  • Phone: +92 306 2341891
  • Email: info@fashiono.us
  • Address: Office No 600, Block 14, Gulshan-e-Iqbal, Karachi, 47000, Pakistan